Scam Email Notice:

Phishing/Gift Card Scam/Impersonation

Email Services

Luskin Departmental Email

The @luskin.ucla.edu email address is available to Luskin faculty(optional), staff, and other members of the Luskin School of Public Affairs department. Luskin departmental email, is part of the Microsoft Office 365 (O365) suite of collaboration tools. Luskin department email is supported by the Enterprise Messaging group within campus IT Services. Luskin email addresses come with 50GB of email storage and 1TB of Microsoft OneDrive cloud storage.

OUTLOOK WEB APP - O365

OFFICE 365 WEB PORTAL

To check your email via the web, log on to Outlook Web App for Office 365 with your full username (e.g. logonid@ucla.edu).
Instructions for using the Outlook Web App.

*If you have any trouble with the instructions and are redirected to the old Enterprise Messaging logon window, or are not redirected to the Single Sign-On window, you should clear your cache, close your browser, then try again

Microsoft Exchange Online Protection

Where do I find my Junk Email and Quarantine

Your Junk Email folder is built directly into the Outlook client. It can be accessed alongside your other folders using the Outlook desktop application or Outlook on the web at https://www.outlook.com.

Your Quarantine can be accessed at https://security.microsoft.com/quarantine. You would login the same way you log into your O365/Departmental email (using your username@ucla.edu and following the SSO login).

What do I do if a legitimate email goes to Junk?

You can mark a sender or domain as Safe in Outlook, which sends all their future emails to your Inbox.

What do I do if I receive SPAM email in my INBOX?

You can mark a sender or domain as Blocked in Outlook, which sends all their future emails to your Junk Email folder.

What is the difference between JUNK and Quarantine?

Junk Email

Destination for lower-scoring spam
Should be checked regularly for legitimate emails

Quarantine

Destination for higher scoring spam and messages that are phishing or malware.
Can be checked less frequently, since quarantined messages are more likely to be spam
Emails are held for 30 days, then deleted.

Managing Quarantine

Your Quarantine can be accessed at https://security.microsoft.com/quarantine

Release an email from Quarantine

Log into the Quarantine at https://security.microsoft.com/quarantine
Click on the email you want to release
Select Release email
Select Release message to finalize
The email will be sent to your Inbox shortly

Delete an email from Quarantine

Quarantined emails are automatically deleted after 30 days – you can check their expiry date under the Expires field in the top navigation. To manually delete an email:

Log into the Quarantine at https://security.microsoft.com/quarantine
Click on the email you want to delete
Click the 3 dots in the top-right corner of the message popup
Select Delete from quarantine
Select Continue to finalize and delete

What is Office365 (@luskin.ucla.edu)

Will this affect my @g.ucla.edu

Depending on how you use it, it may… yes. If you have your @ucla.edu set as PRIMARY on top of your departmental EMAIL account (@dept.ucla.edu) under the Enterprise 0365 system…. emails sent to “username@ucla.edu” will now go to your departmental inbox instead of your g.ucla.edu inbox. Emails sent to username@g.ucla.edu” will continue to go to your g.ucla.edu inbox. More information at this article: KB0013561

Note: Emails sent to your uclalogonid@ucla.edu email address are now delivering to my departmental Inbox

Click here to read why:

Emails sent to your uclalogonid@ucla.edu email address are now delivering to my departmental Inbox

O365/MFA/SSO After Hours Support

You may also contact UCLA’s IT Support Center for help via email at help@it.ucla.edu or phone at (310) 267-HELP (4357) for 24/7 SUPPORT on this matter.

As indicated in the CISO’s David Shaw’s email, UCLA IT Services has published many articles with instructions on how to update your device: https://ucla.in/mfaforemail.

IT Services MFA/O365 FAQ page

UCLA’s O365 MFA Implementation FAQ

https://it.ucla.edu/it-ucla/key-initiatives/office-365-mfa-implementation

Setup – Email clients (MFA/SSO)

For the purposes of logging in to email, your full email username is typically in the format logonid@ucla.edu (where logonid is your UCLA Logon ID).

Setup – Mobile, Tablet, and Outlook Access Apps (Mobile MFA/SSO)

For the purposes of logging in to email, your full email username is typically in the format logonid@ucla.edu (where logonid is your UCLA Logon ID).

@UCLA.edu Email Addresses (Google Apps for Education)

If you have an @ucla.edu email instead of an @luskin.ucla.edu email, please contact the UCLA IT Support Center for help.

www.g.ucla.edu

ITSC Website: www.it.ucla.edu
ITSC Email: help@it.ucla.edu
ITSC Phone: (310) 267-HELP (4357)